For more information and a free telephone consultation, call Ronni West at 831.419.PETS. We will discuss which cat and home services you want performed and how many visits your cat(s) will need each day.

In order to provide customized care for new clients, I will schedule an appointment at your home to meet with you and your cat(s). To ensure availability, please call as soon as you know your plans. Depending upon seasonal demands and holiday periods, meeting with new clients can vary from one (1) week to several weeks in advance.

I will need at least one hour of your time to become thoroughly acquainted with you and your cats. In this relaxed time frame, I will fill out a comprehensive and detailed information profile form to record the following:

Your cat(s) particular needs and routine

Food habits and restrictions

Medical history

The name and phone number of your veterinarian

Emergency contact numbers

Your travel plans and flight itinerary

In addition I will complete a service agreement which includes a veterinary release form, pickup two sets of house keys (one office backup copy) and collect a check or cash for payment of scheduled services. A nominal fee is assessed for this important visit.

Clients have the option of leaving their keys on file for future reservations or emergency visits to ensure last minute arrangements can be made.

For your security, keys are coded and not marked with identifying personal information and those not currently in use are stored in a secure lock box.

Based upon my schedule of booked pet sits, I may be able to accommodate weekend and last minute requests for service.

Please note that each year I have some blackout dates when I am not available due to vacations and personal commitments.